Honda Roadside Assistance


Honda Roadside Assistance

Welcome to Honda Roadside Assistance, a 24-hour emergency road service that is available to any of our customers who buy a new 2015 Honda vehicle.  This service is available to drivers throughout the United States, Puerto Rico, and Canada, and is good throughout your 3-year/36,000-mile warranty term.


Help is just a phone call away if you require assistance with any of the following:

  • Winching
  • Jump start
  • Fuel delivery*
  • Lockout
  • Flat tire
  • Mechanical tow
  • Accident tow
 Limitations do apply. *Two gallons provided, not to exceed twice in a calendar year. Requires VIN at the time of service request.

24-Hour Emergency Towing

If you experience a mechanical disablement that makes your vehicle inoperable, then this service will arrange to transport your car to the nearest Honda dealer.  For this to happen, your car must be accessible by our dispatched team, as determined by your area's facility.

It's important to note that you will be required to pay for warranty repairs upfront if they are done by a non-Honda dealership.  If this happens, you can submit a claim for warranty reimbursement to your local dealer.

Emergency Lockout Service

Mistakes do happen, and if you lose your keys, or if they break or are locked in your car, then Honda Roadside Assistance will make sure that your vehicle is unlocked.

Trip Interruption

If your trip is interrupted because of mechanical disablement, then Honda is here to help.

Here's what you need to know about this offering:

  • You qualify for this benefit if your vehicle breaks down within at least 100 miles from your primary residence
  • Fees that are considered for reimbursement must be incurred during the first three days following the incident that made it break down
  • The total Trip Interruption cannot exceed $300, which is $100 per day for up to three days
  • We cover reasonable expenses for lodging, food, and alternative transportation (ex: a rental car)
  • The cost of reuniting you with your vehicle after it's repaired are included in the $300 maximum reimbursement

Rental Vehicles and Alternate Transportation**

If you'd like, Honda Roadside Assistance will try to secure a taxi or rental vehicle for you to help you out in your time of need.

Hotel Reservations**

Honda Roadside Assistance will also help you to find emergency lodging if you are out of town when your car dies, at a hotel that best fits your needs, upon request.

Airline Information

If you are far from home and you need an airplane to get you home, then this service will help you to get flight information, such as fares and flight times, to help get you back, safe and sound.

Message Relay

In an emergency, Honda Roadside Assistance will work to contact anyone who you've determined needs important messages, such as your spouse, or your boss.  We just need a telephone number and we'll work to let people know why you're running late.

Enhanced Directory Assistance

This service will also help to locate nearby ATMs or banks and service stations, and provide phone numbers, address information, and even directions to help you get there quickly and easily.

**Any 3rd party costs (ex.: taxi, lodging, flight fares, car rental) associated with the rendering of the Trip Continuation Services shall be borne by the driver requesting the service.

Learn More

I agree to receive telemarketing calls or messages from or on behalf of DARCARS Automotive Group, including autodialed calls or prerecorded messages, at the telephone number provided above. I understand that my consent is not a condition of purchase.



Contact

DARCARS Honda

2260 Crain Highway
Directions Bowie, MD 20716

  • Sales: (844) 327-8860
  • Service: (866) 922-6765
  • Parts: (888) 476-4585

Hours

  • Monday 9:00AM - 9:00PM
  • Tuesday 9:00AM - 9:00PM
  • Wednesday 9:00AM - 9:00PM
  • Thursday 9:00AM - 9:00PM
  • Friday 9:00AM - 9:00PM
  • Saturday 9:00AM - 8:00PM
  • Sunday 12:00PM - 6:00PM
See all department hours

Dealership Hours

  • Monday 9:00AM - 9:00PM
  • Tuesday 9:00AM - 9:00PM
  • Wednesday 9:00AM - 9:00PM
  • Thursday 9:00AM - 9:00PM
  • Friday 9:00AM - 9:00PM
  • Saturday 9:00AM - 8:00PM
  • Sunday 12:00PM - 6:00PM

Parts Dept. Hours

  • Monday 6:30am - 9:00pm
  • Tuesday 6:30am - 9:00pm
  • Wednesday 6:30am - 9:00pm
  • Thursday 6:30am - 9:00pm
  • Friday 6:30am - 9:00pm
  • Saturday 7:00am - 5:00pm
  • Sunday Closed

Service Dept. Hours

  • Monday 6:30am - 9:00pm
  • Tuesday 6:30am - 9:00pm
  • Wednesday 6:30am - 9:00pm
  • Thursday 6:30am - 9:00pm
  • Friday 6:30am - 9:00pm
  • Saturday 7:00am - 5:00pm
  • Sunday Closed
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